Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
Verify with your ISP that there is no current outage in your area.
Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
Know a solution that is not listed? Please let us know about it by using the information located below.
Windows XP Solution List
Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
Verify with your ISP that there is no current outage in your area.
Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
Know a solution that is not listed? Please let us know about it by using the information located below.
Windows 2000 Solution List
Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
Verify with your ISP that there is no current outage in your area.
Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
Know a solution that is not listed? Please let us know about it by using the information located below.
Windows ME Solution List
Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
Verify with your ISP that there is no current outage in your area.
Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
Know a solution that is not listed? Please let us know about it by using the information located below.
Windows 98 Solution List
Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
Verify with your ISP that there is no current outage in your area.
Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
Know a solution that is not listed? Please let us know about it by using the information located below.
Windows 95 Solution List
Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
Verify with your ISP that there is no current outage in your area.
Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
Know a solution that is not listed? Please let us know about it by using the information located below.
Windows NT Solution List
Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
Verify with your ISP that there is no current outage in your area.
Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
Know a solution that is not listed? Please let us know about it by using the information located below.
Submit a Solution
Have a solution that is not listed here? Please let me know about it by e-mailing me at bliedel@modemhelp.net!
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