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Windows DUN/RAS Error Number 619


Windows Vista: "The port is disconnected."
Windows XP: "The port is disconnected."
Windows 2000: "The port is disconnected."
Windows ME: "The port is disconnected."
Windows 98: "The port is disconnected."
Windows 95: "The port is disconnected."
Windows NT: "The port is disconnected."

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Windows Vista Solution List


  • Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
  • Verify with your ISP that there is no current outage in your area.
  • Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
  • Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
  • Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
  • Know a solution that is not listed? Please let us know about it by using the information located below.


Windows XP Solution List


  • Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
  • Verify with your ISP that there is no current outage in your area.
  • Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
  • Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
  • Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
  • Know a solution that is not listed? Please let us know about it by using the information located below.


Windows 2000 Solution List


  • Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
  • Verify with your ISP that there is no current outage in your area.
  • Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
  • Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
  • Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
  • Know a solution that is not listed? Please let us know about it by using the information located below.


Windows ME Solution List


  • Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
  • Verify with your ISP that there is no current outage in your area.
  • Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
  • Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
  • Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
  • Know a solution that is not listed? Please let us know about it by using the information located below.


Windows 98 Solution List


  • Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
  • Verify with your ISP that there is no current outage in your area.
  • Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
  • Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
  • Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
  • Know a solution that is not listed? Please let us know about it by using the information located below.


Windows 95 Solution List


  • Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
  • Verify with your ISP that there is no current outage in your area.
  • Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
  • Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
  • Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
  • Know a solution that is not listed? Please let us know about it by using the information located below.


Windows NT Solution List


  • Check your modem configuration as there may be a misconfiguration causing this to occur. Also make certain that all of your cables are secure.
  • Verify with your ISP that there is no current outage in your area.
  • Are you using 3rd party PPPoE software? Make certain you are using the latest version of your connection software as outdated versions could cause this type of issue.
  • Are you using USB? If so, try connecting your modem to a different USB port on your computer, restart your computer, and powercycle your modem. This could be related to a faulty USB port. If this does not resolve the issue, try using another USB device to verify that your USB port is functioning.
  • Try restarting your computer. Make certain no other Internet connections are open or attempting to auto-connect. You may need to try reinstalling your DSL modem drivers.
  • Know a solution that is not listed? Please let us know about it by using the information located below.


Submit a Solution


Have a solution that is not listed here? Please let me know about it by e-mailing me at bliedel@modemhelp.net!








 
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