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Guides, Specs, and Important URLs:

• Ethernet
• SB5100: USB - Drivers: http://broadband.motorola.com/consumers/products/SB5100/downloads/v2.4.5_WHQL_Drivers.exe
• SB5120: USB - Drivers: http://broadband.motorola.com/consumers/products/SB5120/downloads/SB5120_WHQL.exe

Status Lights:

• POWER:
  • Light off: No power - Solution: Verify power supply connections, the power switch on the modem itself, the electrical outlet, and make sure the outlet is not connected to a switch.
  • Blinking: An error has occurred during normal operation. - Solution: Verify coaxial cable connection and try resetting the modem. If cable is ok & reset doesn’t work, call technical support.
• RECEIVE:
  • Blinking: Scanning for the downstream frequency. - Solution: Verify coaxial cable connection and try resetting the modem. If cable is ok & reset doesn’t work, call technical support.
• SEND:
  • Blinking: Scanning for the upstream frequency. - Solution: Verify coaxial cable connection and try resetting the modem. If cable is ok & reset doesn’t work, call technical support
• ONLINE:
  • Light off: No Connection
  • Blinking: Linking scanning for the network connection. - Solution: Verify coaxial cable connection and try resetting the modem. If cable is ok & reset doesn’t work, call technical support.
• PC/Activity:
  • Light off: No Connection to Pc
  • Blinking: transmitting or receiving data - Solution: No Problem
• STANDBY:
  • Light on: Modem in Standby Mode - Solution: Push Standby Button at top of Modem

Misc Notes:

• Power, Receive, Send, Online all green
• PC/Activity light will flash Amber when accessing the Internet

• TX (8 to 55)
• RX (-15 to 15) Ideal is 0
• SNR (Above 30)